Retail and ecommerce rewards on Scrip.
Scrip runs the rewards ledger behind retail and ecommerce programs. Points, tiers, and store credit stay correct for every shopper, across web, app, and store, through returns, refunds, and expiration. You keep your stack. Scrip keeps the books.
SCRIP LEDGERRewards infrastructure for retail and ecommerce teams.
Scrip fits when loyalty is core to the brand and has to stay correct. You’re a fit if:
- You own retention, CRM, or the loyalty program at a retail or ecommerce brand, and it has to drive repeat purchases.
- Shoppers earn and redeem across web, app, and in-store, and that omnichannel balance has to match everywhere they look.
- Your earn logic is more than points per dollar: tiers, bonus categories, store credit, promos that stack with discounts and coupons.
- Finance treats outstanding points as a liability and needs what you owe, and what expires unredeemed, measured from the ledger, not guessed from one running total.
Any reward scheme you can describe in data.
Orders, returns, sign-ups, in-store scans: each enters Scrip as an event, and your rules decide what it earns. The shapes below are common across retail, not a fixed menu. Scrip runs whatever rules you define.
- 01
Points & cashback
Earn per dollar, by category, brand, or channel.10 points per $1, 3x on new arrivals. - 02
Tiers & status
Promote shoppers by annual spend or activity, then apply tier rates and perks.Gold at $1,000 a year: 2x points and free shipping. - 03
Basket & order rewards
Thresholds, rebates, and bundles tracked against the real order.Spend $75, get $10 back. - 04
Store credit & gift cards
Issue spendable credit, then track, expire, and reconcile it.$20 store credit for a referred friend's first order. - 05
Promotions & stacked discounts
Member pricing, coupons, and points together, without double-paying a reward.Member price plus 2x points during the sale. - 06
Referral & sign-up rewards
Reward both sides on a real first purchase, not just a sign-up.$15 each when a referred shopper checks out.
Points are money you owe.
Every point you issue is value you owe the customer later. Until it’s redeemed or it expires, it’s a liability on your books. Store it as a single running total and finance can’t see how you got there, or trust what’s really outstanding. Scrip records every point issued, redeemed, and expired as its own dated entry, so what you owe and what expired unredeemed (breakage) come straight from the ledger, ready to report and reconcile.
- Exact breakage. Scrip tracks points by when they’re earned and when they expire, so breakage is a real number, not an estimate from one total.
- A liability you can report. What you owe comes from the ledger, so finance can report it and account for breakage as points expire.
- Returns roll back. A return reverses the exact points the order earned, even on a partial refund.
Sits on top of your commerce stack. Not in the checkout.
Your ecommerce platform and point-of-sale run the catalog, cart, and checkout. Scrip runs the loyalty program on top. You send the orders and returns you already track, Scrip matches each to the shopper, applies your rules, and updates their balance. Scrip never moves money: when a reward is redeemed, it records the entry and tells your checkout, POS, or store-credit system to apply it.
Works with any headless or hosted commerce platform and POS that can send an event. Most include a basic points feature; Scrip is for programs that have outgrown it: custom rules, tiers, store credit, returns that reverse cleanly, and an audit trail finance can rely on.
Retail & ecommerce, answered.
See if Scrip fits your program.
Tell us how your program earns, redeems, and returns today, and we’ll map it to Scrip. Request access for a founder conversation, or read the docs.
Retail and ecommerce push rewards, returns, and accounting together at every checkout. The same ledger runs cards & banking, marketplaces & platforms, and subscriptions & SaaS programs too.